Website Support Agent (Entry Level-FT-$13/hr.)

Oshkosh, WI

Our Company:

We are a growing company!

We were established in 2001 and since 2014, we have acquired 4 companies!

What We Do:

We create and deliver a technology platform to the automotive industry.

Our Culture:

Being a tech company we have a laid back environment. Casual dress code: sandals and shorts approved, bagel Fridays, and a game room whenever you need a break! Those are just a few of the perks!

Here's a glimpse into our world:           

https://www.instagram.com/dealersocket/?hl=en

https://www.themuse.com/companies/dealersocket

Job Purpose Summary

The position is responsible for supporting, updating and maintaining websites.

 

Essential Job Duties

  • Provide world class customer support via telephone, chat and email to clients and vendors
  • Customize and modify customer websites
  • Custom Page Creation
  • Provide training to customers on best practices and how to use our systems.

 

Education, Skills & Experience:

  • Client and process focused
  • Strong problem solving skills
  • Ability to respond to changing environments
  • Excellent verbal and written communication skills
  • Experience in Bootstrap, Web Development and PHP a plus
  • One year of customer support experience preferred