Customer Success Manager

DealerSocket is a leading provider of software-as-a-service (SaaS) fully integrated technology solutions for the Retail and Independent Automotive industries. We are growing exponentially, and are looking for phenomenal people to grow with us. In 2015, we expanded our product lines, doubled our employee base, and opened new offices across the country.  We pride ourselves on our amazing people, top-notch technology, and fun employee-focused corporate culture. 

We offer:

Awesome products: analytics, marketing, finance, sales, service, customer experience, and data mining solutions

Advancement opportunities: DealerSocket is growing rapidly. We have made several strategic acquisitions in order to deliver even more services to our clients. That creates even more career opportunties.

For a glimpse into our world:

https://www.instagram.com/dealersocket/

https://www.themuse.com/companies/dealersocket

 

Customer Success Manager

Summary

Real Customer Success comes from caring about driving value. You must have the best customer management and business consultative skills around. You’re passionate about engaging your customers and expanding their use and the product platform. You have impeccable relational skills and can create win/win environments for all parties that you work with. If this is you, there are a lot of people who are adopting our product and we would love your help in taking care of our customers!

The Target

Increase customer retention, upsell products and create referrals.

 Responsibilities

Qualifications

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