Strategic Growth Manager

 

STRATEGIC CONSULTANT

POSITION SUMMARY
The Strategic Consultant’s responsible for providing on-site and virtual product consultations to customers. The Strategic Consultant also consults with customer’s that have been identified as a retention risk. 

RESPONSIBILITIES
Complete simple to moderately complex tasks related to on-site and virtual consultations for customers
Consult with customers on-site and remotely regarding industry and product best practices and optimization
Cultivate relationships at consulting sites
Work directly with the Support Center and Customer Success Managers to handle software changes at customer sites
Develop retention strategy for and consult with at-risk customers
Be a resource for industry and product specific knowledge
Assist with on-site installations as needed
Works independently with little supervision or direction
And other duties as assigned 

QUALIFICATIONS
2-5 years in the automotive/dealership industry
2+ years of experience working directly with customers in a vendor role
Proficient in Microsoft Office Suite
Experience presenting to high-level managers, groups, and one-on-one
Demonstrated communication skills
Demonstrated industry knowledge 
Bachelor’s degree or equivalent work experience
Experience with DealerSocket products
Experience with Salesforce 
Position likely field based
Position may require extensive travel – up to 100%  

PERKS & BENEFITS
Medical, Dental, Vision, 401k
Company-paid Life & Disability Insurance
Paid Vacation, Sick Days & Holidays
Paid Parental Leave
Wellness Program that pays up to $200 per year
Collaborative & Open Office Environment 

ABOUT DEALERSOCKET
DealerSocket is a leading provider of software for the automotive industry. Our mission is to drive the future of automotive, by simplifying the experience for its customers and partners with a suite of seamlessly integrated products. DealerSocket’s suite of products includes advanced Customer Relationship Management (CRM), innovative Digital Marketing and Websites, robust Vehicle Inventory Management, insightful Analytics Reporting, and solutions to streamline dealer operations such as Desking, Credit Reporting, Compliance, and a Dealer Management System (DMS) for dealers of all sizes. To put it simply: we help dealers sell and service vehicles more profitably, while improving their customers’ experience. The DealerSocket Team is more than 1,000 employees strong, serving nearly 8,000 dealerships. Visit careers.dealersocket.com to learn more about how you can join our winning team!

 
 
 
 
 
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