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CRM

Call Management & Web Analyzer

Track, log, record, and map all incoming calls into your dealership and automatically notify assigned salespeople of missed calls. Track and record outbound call efforts for coaching and accountability. Take web analytics to the next level by measuring keywords and website pages that are producing offline conversions.

39% of calls into a dealership fail to reach a qualified employee. 

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Improve Your Phone Performance & Website Tracking

Call Management

Track, log, record, and map all incoming calls into your dealership and automatically notify assigned salespeople of missed calls. Track and record outbound call efforts for coaching and accountability.

Market Smarter

Personalizing your dealership's marketing by actively improving and optimizing your phone performance in order to build relationships with customers and generate more leads.

Website Tracking

Tie a phone call to a keyword to optimize PPC campaigns to phone calls. Refine effective marketing campaigns to create highly effective ads. 

Performance Insights

Improve sales rep's phone skills through a competition-based call tracking platform to ensure optimal sales accountability and no lost opportunities. 

Service Setter

Book more service appointments by identifying missed opportunities and making service staff members better on the phone. 

Speak with an Expert

Adding CarWars to your DealerSocket CRM gives you the power to: 

  • Automate lead capture & assignment with Voice Recognition
  • Drive sales accountability with a smarter daily checkout process
  • Use comprehensive call reporting to measure marketing performance
  • Create sales efficiency, make more calls

Speak to an Expert

“It’s granular-level accountability training. With Agent Performance Reporting, we can go in call-by-call to do praising and coaching for each team member. It’s also a great way to see who is engaged and who is not, you can hear which team member needs a pick-me-up and manage accordingly.”

Geno Walsh

Executive Manager, Qvale Auto Group

Tips

Always ask for an appointment! Only 12% of callers actually decline an appointment when asked into the store. Creating a fun and competitive environment between sales people not only decreases abandoned call rates, but also increases contact rates and appointments set. Align marketing efforts through phone and web by assigning new phone numbers and creating specific url's to each and every campaign to track reach, effectiveness and ROI.