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COVID-19 CRM

Preparing Your Dealership for Remote Operations

April 2, 2020
This webinar has ended. You may view the recording below.

 

 

Session Description:

Dealerships are quickly preparing to respond to new, government-mandated requirements. From shortened “by appointment only” hours to temporary closures, dealers are facing unprecedented obstacles in navigating business operations. Join Aaron Schinke of DealerSocket and Kris Nielsen of Soave Automotive Group as they share tactical takeaways for sales and customer management outside the showroom.

 

About the Presenters:

Aaron Schinke, Vice President, Product Management, DealerSocket

Aaron Schinke is DealerSocket’s Vice President of Product Management. In this role, Aaron leads the strategy and development of the company’s CRM business which also includes Service, Revenue Radar (equity mining) and desking. Additionally, Aaron oversees the build out of DealerSocket’s integrated automotive technology platform, helping dealers drive profitability across all aspects of their business. Aaron joined DealerSocket via the acquisition of DealerFire where he served as Vice President.

Kris Nielsen, Sales Operations and Customer Experience Manager, Soave Automotive Group

Kristopher Nielsen is a digital marketer with over 10 years of experience. As the Sales and Customer Experience Operations Manager for the Soave Automotive Group, Kris oversees the sales processes, digital marketing, and customer experience for 10 luxury and exotic automobile dealerships in the Kansas City area.

Kris is also the Chairman of the Social Media Club of Kansas City, a collection of over 2,000 social media marketing professionals. Beyond that, Kris is an experienced public speaker and does consulting work for businesses outside of the automotive industry that want to grow their digital footprint.